Shipping policy
Shipping Policy
At Chittar, every pair is handcrafted with care and thoughtfully prepared before it reaches your doorstep. We aim to provide a smooth and reliable delivery experience for our customers both within Pakistan and internationally.
Order Processing
All orders are processed within 4–5 working days after order confirmation.
Please note:
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Orders are not processed on weekends or public holidays.
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During festive seasons, sales periods, or high-volume order days, processing times may be slightly extended.
Once your order has been dispatched, you will receive shipping confirmation and tracking details (where applicable).
Shipping Within Pakistan
We offer nationwide shipping across Pakistan.
Estimated delivery time:
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3–7 working days after dispatch
Delivery timelines may vary depending on your city, courier availability, and weather or operational conditions.
Shipping to the United States
We proudly ship to customers across the United States.
Estimated delivery time:
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7–14 working days after dispatch
Please note:
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International delivery timelines may vary depending on customs clearance and local courier services.
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Customers are responsible for any customs duties, taxes, or import charges applied by U.S. authorities.
International Shipping
We also offer shipping to selected international destinations outside Pakistan and the United States.
Delivery timelines vary based on location and courier operations. Shipping costs and estimated delivery times will be calculated at checkout or shared during order confirmation.
Shipping Charges
Shipping charges are calculated based on your location and order size.
Any ongoing free shipping promotions will be clearly mentioned on the website or during checkout.
Order Tracking
Once your order has been shipped, tracking details will be shared via email or WhatsApp (where applicable), allowing you to monitor your package throughout transit.
Delays & Delivery Issues
While we do our best to ensure timely deliveries, delays may occasionally occur due to:
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Courier disruptions
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Weather conditions
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Public holidays
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Customs clearance procedures
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Incorrect shipping details provided by the customer
Chittar is not responsible for delays caused by third-party courier services or circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for ensuring that all shipping and contact information is accurate at checkout.
If a package is returned or delayed due to incorrect information, additional shipping charges may apply for re-delivery.
Damaged or Lost Packages
If your order arrives damaged or appears lost in transit, please contact us immediately so we can assist you.
Email: chittarpk@gmail.com
WhatsApp: +1 832 586 1274
Contact Us
For any shipping-related questions or assistance, feel free to reach out to us anytime:
Chittar
Email: chittarpk@gmail.com
Instagram: @chittarpk
Facebook: @chittarpk